Ganga Addara Hotel

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3.8

( 8 reviews )

Hotel, Guest house, Resort

Closed 02:00 PM - 12:00 PM See Hours

Deveni Rajasinghe Mawatha, Kandy 20000, Sri Lanka +94 7733-594-31

Ganga Addara Hotel, located on the banks of the Mahaweli River in Kandy, Sri Lanka, offers a serene and laid-back atmosphere for visitors. With a 3.8-star rating, the hotel boasts a great pool, excellent rooms, and a convenient location close to the Royal Botanic Gardens and other attractions. The hotel also provides free Wi-Fi and parking for guests' convenience. The stunning view of the river from the hotel enhances the overall experience for visitors. The hotel aims to provide a comfortable and enjoyable stay for its guests, making it an ideal choice for those looking to explore the beauty of Kandy. With its focus on customer satisfaction and quality service, Ganga Addara Hotel strives to create a memorable experience for all who visit.

Reviews

3.8/5

8 reviews

5 stars

4 stars

3 stars

2 stars

1 stars

Galen watts

March 22, 2024

The location is fantastic, the rooms are awesome as well. However, they refused to serve us breakfast past 9:30 a.m. despite requesting them numerous times, because we were stuck on the road and returned a bit late. The "free wifi" doesn't work either and they made no effort to make it work.

Kimberlee cole

March 22, 2024

Worst customer service ever experienced. I was here for my sister in law’s wedding & i had a very unpleasant experience. I went to the hotel early in the morning on the wedding day to arrange the tea table & our coordinator was a guy named wijaya & he didn't coordinate the event with us at all. Hardly saw him during the event & We had to do everything by ourselves. No any support staff to arrange anything. When i asked for a changing room they gave a room full of dirt & there were no any towels or soap ( wonder why they call it a changing room) when i asked for towel there response was “ we don't issue towels for changing rooms, sorry “ & again i asked for a towel & this time i asked them to charge for that service. Response was the same. That day was full with these types of incidents & I strongly advice you to think twice before selecting this place for any of your special days coz i felt like i am a burden to them. Thats how disgusting they treated us. Hardy any worker with a smile on his face. Totally disgusting experience.This is not a hotel this is more like a abandoned factory with dead souls inside.

Dr linda

March 22, 2024

When we were checking out, the staff came and said one bath mat was missing and could we please check our bags. We opened one suitcase and asked them to check it themselves. (The other suitcase was already in the car but we offered to bring it back for checking too). We were quite unhappy with the treatment but didn't complain. We are from India - we feel that if we were white-skinned Europeans or Americans or Japanese or anyone else we would not have been treated this way. Just a warning to other Indians. I am still giving this three stars because we can't blame all the staff for the actions of a few.

Karn seth

March 22, 2024

Staff behaviour is not good.. While they are serving the dinner Intially they told dinner will be served till 10 PM.. But later they tried to compell us to be in the restaurant by 8:45 PM others wise dinner will not be served..

Jeremy pritchard

March 22, 2024

There are ants everywhere, the quilt and towels are full of stains, it doesn't look like a place for people to live in! The room is not cleaned every day, the water heater is broken, and there is no hot water! Do not stay here! ! !DO NOT！！！Never stayed in such a rubbish hotel！

Jacob van der veen

March 22, 2024

My overall stay was alright, good breakfast in the morning, bedroom was basic, pillows weren’t that comfortable, items in the bathroom were broken and the water pressure was terrible. A good place to stay if you want to just rest for the evening. Otherwise very basic.

T.j. dorion

March 22, 2024

Rooms were ok, but the view from balcony was very good. We enjoyed sipping our morning tea sitting at balcony and looking at the river flowing calmly. Rooms have basic amenities like kettle and hair dryer. They swimming pool, but it is not maintained properly. Changing rooms were very dirty Being a vegetarian, we could get very few options to eat.